An SOP is a step-by-step guide for every routine task in your business. The SOP typically includes the role or person(s) responsible as well as a timeline for completing each step.

On the surface, Standard Operating Procedures might not be the most exciting, but the many benefits of SOPs is where things get exciting.

Most business owners hire a virtual assistant because they desperately need to relieve themselves from the demands of their daily operations so they can spend more time on business development. During our discovery calls, we get requests from busy business owners who need virtual assistants that can help with social media management, scheduling, research, content creation, project management, onboarding, inbox management, customer outreach, file organization, billing, blog writing, editing, CRM management, and the list goes on and on.

As Sparent grew, and we got busy satisfying those needs, clients started sharing with us some of the surprising things they valued most about working with their Sparent virtual assistants. We now consider those needs and hold those benefits in high regard when hiring virtual assistants and onboarding new clients.

Since starting Sparent we’ve been doing an analysis of the characteristics of clients who stay with us long term and use their VA to great advantage, and those who…don’t. In the Venn diagram of clients that end services in three months or less, at the very center are clients who acknowledge they have an ineffective communication style while also expressing zero interest or intention of changing (that or anything else), and who want their virtual assistant to be a mind reader.

Hi, I’m Meredith and I’m a quitter. But in my world, that’s something to be proud of. I was raised in a family that saw quitting as a perfectly normal reaction to things that aren’t a good fit, instead of a character flaw.

How do you know if you are ready for a VA? There are obvious signs that it’s time for you to delegate. These are telltale signs that your business is growing, but for it to continue to grow and scale, you just need some help.

Hiring a virtual team for your company is a smart business investment. Get the talent you need, when you need it, without the burden of employment expenses.